What I Do
Every project is unique, and I offer a range of services based
on your needs, the budget and the opportunity space.
My passion is to deliver exceptional experiences, prioritising projects with a high potential impact. Please get in touch to see how we can collaborate.
My passion is to deliver exceptional experiences, prioritising projects with a high potential impact. Please get in touch to see how we can collaborate.
Strategy
→
I map and model patterns amongst your stakeholders, the market
and wider society to identify pressures and opportunities:
helping you differentiate and improve your competitive
advantage.
Experience
→
I find out where customers currently get value, as well as
where and how we can add to it. This helps us build
exceptional experiences which improve engagement, satisfaction
and loyalty.
Service + Platform
→
I help you streamline your back of house processes and tech to
deliver those experiences effectively: finding opportunities
for increased efficiency and richer customer insights.
Brand + Digital
→
I help you understand and build your brand: creating
guidelines around what you and your customers value and
designing digital/physical materials that foster trust,
satisfaction and loyalty.