Strategic, experience-centred research and design ->
Strategic, experience-centred research and design
Based in the UK
01_Encouraging Positive Behaviour
I use
contextual research,
cognitive
and
behavioural science
and
systems thinking/doing
to help you articulate, communicate and reinforce the value you offer.
From interviews, observation and workshops through to
psychographic surveys and data analysis.
02_Creating Meaningful Experiences
I uncover what frustrates, motivates and delights people
when they interact with your products and services, finding ways
to foster wellbeing and provide delight.
03_Designing strategically
I help you design and deliver effective digital and
physical experiences — for both your clients and your team — prioritised
around your current needs and ambitions for the future.
Purpose
I care about delivering real value. That means working with
integrity, responsibility and care to improve the wellbeing of
people, society and the planet.
Practice
I work in close partnership with my clients to understand their
customers, their portfolios and their market to deliver
experiences that their customers truly value.
Over the process, I share the knowledge, tools and infrastructure necessary to build this value into the future.
This is because I have a deep commitment to making things with real value, that really work, and work for you.
Over the process, I share the knowledge, tools and infrastructure necessary to build this value into the future.
This is because I have a deep commitment to making things with real value, that really work, and work for you.