What I Do
Every project is unique, and I offer a range of services based
on your needs, the budget and the opportunity space.
My
passion is to deliver exceptional experiences, prioritising
projects with a high potential impact. Please get in touch to
see how we can collaborate.
I map and model patterns amongst your stakeholders, the market
and wider society to identify pressures and opportunities:
helping you differentiate and improve your competitive
advantage.
I find out where customers currently get value, as well as
where and how we can add to it. This helps us build
exceptional experiences which improve engagement, satisfaction
and loyalty.
I help you streamline your back of house processes and tech to
deliver those experiences effectively: finding opportunities
for increased efficiency and richer customer insights.
I help you understand and build your brand: creating
guidelines around what you and your customers value and
designing digital/physical materials that foster trust,
satisfaction and loyalty.
